If you can’t open the word document or excel workbook in your internet explore, you need check your IE setting. The simple method is to restore the IE security as Default setting.

Click on the “Tools” menu and select “Internet Options”. Click on the “Security” tab.

Click on the globe marked “Internet”. This will display a slider which, by default, is set to “Medium”. Click on the “custom” button and scroll down until you find the setting “Script ActiveX controls marked safe for scripting”. Enable this setting. Click OK as needed to save the setting.

Note: You computer needs MS office installed.